- Inform customers about products and services
- Handle both inbound and outbound calls
- Understand customers' needs and solve their queries
- Maintain daily call records and submit daily progress reports
- Make outbound calls to potential customers and explain company services and products
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects
- Keep a record of every customer interaction and sales activities
- 12th grade or higher education
- Fluent communication skills in the local language
- Basic computer skills
- Graduation or equivalent
- Prior experience working as a telecaller or in a similar role
- Knowledgeable with computers
- Excellent interpersonal, research, and record-keeping skills
- Ability to change the communication style on unusual events
- Proven track record of successfully achieving sales quotas
- Knowledge of computer programs like CRM and telephone systems
- Efficient with English
- Excellent negotiation skills and the ability to resolve issues
These responsibilities and requirements are typical for a telecaller role, ensuring that the individual is able to effectively communicate with customers, manage sales calls, and contribute to the company's growth.
Negotiable